Our History

Commitment To Values

TurnKey’s full array of services are provided to enterprise customers, public/private K-12 school systems, municipalities, governmental agencies, universities, and local/regional/national telecommunication carriers. Through the years, our growth has had one consistently repeating value – the commitment to providing the highest quality services in the best interests of our customers.

2000

TurnKey Network Solutions is a privately held telecommunications infrastructure company providing design, construction, installation, splicing and maintenance services for fiber optic networks.

2001

TurnKey developed a relationship with SBC for Central Office engineering and installation services through the “Cluster” contract program. This partnership continues today with AT&T and TurnKey is now one of only two Michigan based AT&T Tier 1 Vendors.

2002

TurnKey extended its service footprint to Muncie, IN to support our underground, aerial and inside plant operations in both Indiana and Ohio.

2003

TurnKey entered the Detroit market in response to our customer’s requests to provide service to Michigan’s largest market. As our reputation for high quality work grew, so did the demand for our services.

2007

TurnKey established a satellite office to support customers in and around Chicago, IL and extending throughout southern Wisconsin.

2010

TurnKey expanded our service offerings with the creation of our Professional Services department to handle a variety of technical tasks, including network engineering, switch translations and the test and turn up of equipment.

2013

TurnKey recognized the need to invest in technology in support of the goals of growth and success. Incorporating existing ERP solutions and proprietary project management applications, TurnKey is able to reduce cost and improve customer service.

2017

TurnKey rolled out WiFi design and installation services in response to our customers’ needs for reliable wireless connectivity within their facilities and campuses.

Have WiFi Issues?

We can design, specify, provide and install the equipment necessary to provide full high bandwidth coverage for your location. Schedule a one-on-one appointment to see how our WiFi can work for you.

Request An Appointment

Lisa Itela

Corporate Controller

Lisa started with TurnKey in 2007 as part of the finance team and now heads up the finance department. Lisa is responsible for establishing and executing internal controls over the company's accounting and financial procedures, including budgeting, cost tracking, invoicing, and accounts payable.

Anthony Cobb

Operations Manager Construction Services

Anthony began his career with TurnKey in 2006 and now is responsible for managing the Fiber Optic Splicing/Testing, Emergency Restoration, and Network Locating Services.

acobb@tkns.net

Henry Graffenius

Vice President OSP Construction

Henry joined TurnKey in 2003 and now oversees both the underground and aerial outside plant construction operations across five Midwestern states (IL, IN, WI, MI, OH).

hgraffenius@tkns.net

Thomas Glass

Vice President of Business Development and OSP Engineering

Tom started with TurnKey in 2000 and currently handles the process of locating and defining new business relationships and managing the route design, permitting, field data collection and network documentation services performed by the OSP Engineering Department.

tglass@tkns.net

Tracey Gerdeman

Vice President Operations

Tracey began at TurnKey in 2005 and currently is responsible for developing and implementing process and policies of the entire Operations Department as well as Operational and Information Technologies management.

tgerdeman@tkns.net

Warren Henderson

President

Warren came to TurnKey in 2009 with a focus on refining strategic direction, strengthening the company culture, identifying and developing new business opportunities, and supporting the needs of our employees so that as a team we can best serve the requirements of our customers.

whenderson@tkns.net